1. Prices below are for a single unit, volume discounts may apply.

 

2. The discount being offered shall be based upon the MSRP.

 

3. For information about specific products listed below, please click here:

 

4. For Warranty/Return information, please click here:

 

 

 

 

 

Software Description                                                             

 MSRP

DIR Discount % off MSRP

DIR Discounted Price                         (MSRP - Discount %)

Aware, Inc. - Software Products

 

16.25%

 

 

Aware BioSP Core Server 4 Core - Description:  Aware Biometric Services Platform is a modular, configurable, service-oriented platform used to integrate advanced biometric data processing and management functionality into an enterprise solution.  BioSP is well suited for applications that require the collection of biometrics throughout a distributed network, and subsequent aggregation, analysis, processing, distribution, authentication, and sharing of this data with other system components. BioSP manages all aspects of transaction workflow, including messaging, submissions, responses, and logging.

 $      17,500.00

16.25%

$14,656.25

 

Aware BioSP Core Server 8 Core - Description:  Aware Biometric Services Platform is a modular, configurable, service-oriented platform used to integrate advanced biometric data processing and management functionality into an enterprise solution.  BioSP is well suited for applications that require the collection of biometrics throughout a distributed network, and subsequent aggregation, analysis, processing, distribution, authentication, and sharing of this data with other system components. BioSP manages all aspects of transaction workflow, including messaging, submissions, responses, and logging.

 $      26,500.00

16.25%

$22,193.75

 

Aware BioSP Biometric Identification Module 10K - Description:  Addon to the BioSP Core Platform providing identification matching on biometric data within the system.  Up to 10,000 Identities and 4 cores

 $      12,500.00

16.25%

$10,468.75

 

Aware BioSP Biometric Identification Module 100K - Description:  Addon to the BioSP Core Platform providing identification matching on biometric data within the system.  Up to 100,000 Identities and 8 cores

 $      32,000.00

16.25%

$26,800.00

 

Aware BioSP Biometric Subject Manager Module - Description:  Addon to the BioSP Core Platform providing management of discrete subjects for submitted biometric transactions.

 $      19,500.00

16.25%

$16,331.25

 

Aware BioSP Biometric Transaction Manager Module - Description:  Addon to the BioSP Core Platform providing history and analysis of biometric transactions received by the system.

 $      11,500.00

16.25%

$11,011.25

 

Aware BioSP Reporting Manager Module - Description:  Addon to the BioSP Core Platform providing advanced reports and aggregate transaction evaluation.

 $        9,500.00

16.25%

$9,631.25

 

Aware BioSP Fingerprint Analysis Module - Description:  Addon to the BioSP Core Platform providing fingerprint quality assessment, segmentation, and sequence checking.

 $      12,500.00

16.25%

$10,468.75

 

Aware BioSP Facial Image Analysis Module - Description:  Addon to the BioSP Core Platform providing batch processing and analysis of facial images.  Compliance profiles ANSI/INCITS 385 and ISO/IEC 19794.

 $      12,500.00

16.25%

$10,468.75

 

Aware BioSP Format Manager Module - Description:  Addon to the BioSP Core Platform providing EFTS/EBTS data parsing, object creation, validation and data storage.

 $        9,900.00

16.25%

$8,291.25

 

Aware BioSP Application Integration Module - Description:  Addon to the BioSP Core Platform providing interfaces between BioSP and COTS or custom interfaces including other external services and applications.

 $      18,500.00

16.25%

$15,493.75

 

Aware BioSP AccuPrint Print Server Module - Description:  Addon to the BioSP Core Platform providing printing of EFTS/EBTS in accordance with FBI Appendix F certification.

 $        9,900.00

16.25%

$8,291.25

 

 

 

 

 

 

CBM Archives Co., LLC - Software Products

 

17.25%

 

 

CBM Batch Control Server - Description:  CBM Batch Control is a service for Windows based servers that monitors defined directories for import into an external document management system.  The program provides flexible user configuration for the directories to monitor and configurable log file processing.  Platforms:  Windows Server 2008/2012.

 $        6,000.00

17.25%

$4,965.00

 

CBM Card Print Server - Description:  CBM CardPrint Server is a server based service that controls printing of biometric files based on the Electronic Fingerprint Transmission Specification.  Traditionally used for the printing of fingerprint cards, the service can be configured to print finger, palm and/or mugshot data to multiple printers using configurable settings and user modifiable card layouts.  Platforms:  Windows Server 2008/2012.

 $        8,500.00

17.25%

$7,033.75

 

CBM EFTS Manager - Description:  CBM EFTS Manager is a Windows based client used for the viewing, printing and annotation of biometric files.  It adheres to the ANSI/NIST standard for Electronic Fingerprint Transmission Specification as embraced by the FBI.  Platforms:  Windows 7/8/8.1/2008/2012

 $        4,500.00

17.25%

$3,723.75

 

CBM FES Capture Standard Edition - Description:  This Front End Scanning station facilitates the processing of records electronically throughout the organization by allowing paper based documents to be converted to electronic documents as they arrive.  The capture module controls document scanners in both simplex and duplex mode and is designed to streamline the capture and indexing of documents.  The interface is customizable and supports rapid keying, database lookups and barcode recognition.  Platforms:  Windows 7/8/8.1/2008/2012

 $        1,000.00

17.25%

$827.50

 

CBM FES Capture Fingerprint Edition - Description:  All the features of the "Standard Edition" with added support for the capture of FBI complaint fingerprint records and mugshot images.  Platforms:  Windows 7/8/8.1/2008/2012

 $        2,000.00

17.25%

$1,655.00

 

CBM FES WorkQueue - Description:  This application works in conjunction with FES Capture to assist with the processing of electronic documents as they are routed though the organization.  CBM FES WorkQueue allows users to display documents in a convenient manner as the user works with other line of business applications.  Documents can then be annotated, printed or routed to the next user or group in the process.  Dual monitor display is supported and recommended.  Platforms:  Windows 7/8/8.1/2008/2012

 $        1,500.00

17.25%

$1,241.25

 

CBM FES Workflow Server - Description:  This server based service works in conjunction with other FES products to provided automated evaluation and routing of jobs as they are processed through the organization.  Configurable rules and statuses can be changed together to create complex document processing scenarios.  Platforms:  Windows Server 2008/2012.

 $        5,000.00

17.25%

$4,137.50

CBM CJIS Web Viewer, Texas Edition - Description:  This web browser plug-in allows for the searching and viewing of biometric files based on the Electronic Fingerprint Transmission Standard.  The Texas edition is for use by authorized agencies for access to the archive hosted by the Texas Department of Public Safety. Platforms:  Windows 7/8/8.1/2008/2012; IE => 8

 $        1,325.00

17.25%

$1,095.00

CBM CJIS Web Server, Texas Edition - Description:  CBM CJIS Web Server provides web based access to data archives of biometric files based on the Electronic Fingerprint Transmission Specification.  Once configured to interface with the user’s repository, CBM CJIS Web will manage the display and manipulation of biometric images to reduce server load and increase end user response time.  The Texas edition is specifically designed for Texas agencies to meet the specifications put forth by the Texas Department of Public Safety.  Platforms:  Windows Server 2008/2013

 $      75,000.00

17.25%

$62,062.50

CBM Store and Forward - Description:  CBM Store and Forward is a scalable, fault tolerant, state based workflow engine.  A GUI interface provides for the design and modification of transactional workflows.  Per server/machine license.

 $      50,000.00

17.25%

$41,375.00

CBM Sky Forms, Entry Level - Description: CBM Sky Forms is a form processing engine that allows custom forms to be designed, managed and routed based on business level rules and requirements.  Completed, signed forms are then converted to PDF documents for archival purposes.  Entry Level edition allows for the management of up to 10 form templates.

 $        5,000.00

17.25%

$4,137.50

CBM Sky Forms, Enterprise - Description:  CBM Sky Forms is a form processing engine that allows custom forms to be designed, managed and routed based on business level rules and requirements.  Completed, signed forms are then converted to PDF documents for archival purposes.  Enterprise edition allows for the management of unlimited form templates.

 $      10,000.00

17.25%

$8,275.00

 

 

 

 

 

Document Logistix, Inc.

 

 

 

        Document Manager Enterprise Edition - Description:   Document Manager is a full featured document management and/or content management system.  Enterprise feature set includes Full Text Search, Encryption, Auditing, Screen/Web Scrape, Enhanced Administrator,  Check-in/Check-out, Version Control, Desktop Scanning, Advanced Annotations, Filing Assistant, Microsoft Office Add-in, Import , Document Pre-viewer.   License options below.

 

9.25%

 

 

IDMNSU - Named Standard User

$1,025.00

9.25%

$930.19

 

IDMCSU - Concurrent Standard User

$2,055.00

9.25%

$1,864.91

 

IDMNVU - Named View User

$225.00

9.25%

$204.19

 

IDMCVU - Concurrent View User

$455.00

9.25%

$412.91

 

IDMWSU - Named Workflow User

$295.00

9.25%

$267.71

 

Enterprise Product Options:  All options require Named or Concurrent Enterprise Core Solutions

 

IDMEML - Exchange Email Auto Archive service (Per Server)

$995.00

9.25%

$902.96

 

IDMMBX - Exchange Email Auto Archive  (Per mailbox/user, minimum 20)

$95.00

9.25%

$86.21

 

IDMWEB - Web Server

$1,995.00

9.25%

$1,810.46

 

IDMCDV - CD Viewer

$2,495.00

9.25%

$2,264.21

 

IDMAPW - Accounts Payable Workflow Module

$14,995.00

9.25%

$13,607.96

 

IDMRETS - Retention Module, Simple

$2,995.00

9.25%

$2,717.96

 

IDMRETM - Retention Module, Moderate

$5,995.00

9.25%

$5,440.46

 

IDMRETC - Retention Module, Complex

$9,995.00

9.25%

$9,070.46

 

IDMFAX - Fax Module

$1,895.00

9.25%

$1,719.71

 

IDMALR - Alerter (Per Server)

$995.00

9.25%

$902.96

 

IDMPRT - Print Monitor - print to image (Per Server)

$1,295.00

9.25%

$1,175.21

 

IDMERM - ERM Module (Per Server)

$2,495.00

9.25%

$2,264.21

 

IDMAD - Active Directory

$3,000.00

9.25%

$2,437.50

 

IDMEFMS - eForms SkyForms, Simple

$7,500.00

9.25%

$6,806.25

 

IDMEFMM - eForms SkyForms, Medium

$9,500.00

9.25%

$8,621.25

 

IDMEFMC - eForms SkyForms, Complex

$14,500.00

9.25%

$13,158.75

 

IDMDSH - Dashboard Reporting Tool (Per Server and User; Incl. 1 Admin)

$4,839.00

9.25%

$4,391.39

 

IDMBSC - Batch Scan -  Bulk scanning  of Image, Barcode & Zonal OCR

$2,995.00

9.25%

$2,717.96

 

IDMBSREMOTE - Batch Scan -  Remote bulk scanning of images , Barcode & Zonal OCR

$4,495.00

9.25%

$4,079.21

 

IDMBSOCR30 - OCR 30k pages per year (Unlimited Indexes)

$4,123.00

9.25%

$3,741.62

 

IDMBSOCR60 - OCR 60k pages per year (Unlimited Indexes)

$5,755.00

9.25%

$5,222.66

 

IDMBSOCR120 - OCR 120k pages per year (Unlimited Indexes)

$8,820.00

9.25%

$8,004.15

 

IDMBSINV30 - INVOICE OCR 30k pages per year

$12,854.00

9.25%

$11,665.01

 

IDMBSINV60 - INVOICE OCR 60k pages per year 

$9,566.00

9.25%

$8,681.15

 

IDMBSINV120 - INVOICE OCR 120k pages per year 

$14,666.00

9.25%

$13,309.40

 

IDMBSINVL30 - INVOICE OCR + Line Items 30k pages per year

$8,830.00

9.25%

$8,013.23

 

IDMBSINVL60 - INVOICE OCR + Line Items 60k pages per year 

$12,328.00

9.25%

$11,187.66

 

IDMBSINVL120 - INVOICE OCR + Line Items 120k pages per year 

$18,779.00

9.25%

$17,041.94

 

        Document Manager Business Edition - Description:   Document Manager Business Edition is a document management and/or content management system with a subset of the features found in the Enterprise Edition.  Business Edition feature set includes Full Text Search, Encryption, Auditing, Screen Scrape, Check-in/Check-out, Version Control, Desktop Scanning, Advanced Annotations, Microsoft Office Add-in, Document Pre-viewer.   License options below.

 

9.25%

 

 

IDMSE21 -  2 user license

$1,700.00

9.25%

$1,542.75

 

IDMSE51 - 5 user license

$4,000.00

9.25%

$3,630.00

 

IDMSE101 - 10 user license

$7,500.00

9.25%

$6,806.25

 

IDMSE151 - 15 user license

$10,875.00

9.25%

$9,869.06

 

IDMSE1UPG1 - 1 additional user license

$850.00

9.25%

$771.38

 

IDMSE5UPG1 - 5 additional user licenses

$3,875.00

9.25%

$3,516.56

 

 

 

 

 

 

Novastor, Inc. - Software Products

 

9.25%

 

 

NovaBACKUP Data Center Starter-Pack 1 - Description:    Physical or virtual server backup for Windows, Linux or single processor Unix servers.  All agents for databases, applications and product-options included.

 $        2,500.00

9.25%

$2,268.75

 

NovaBACKUP Data Center Starter-Pack 1 Upgrade - Description:  Adds 1 physical or virtual server license (only valid with current maintenance or if a previous NBK product is being replaced)

 $        1,250.00

9.25%

$1,134.38

 

NovaBACKUP Data Center Starter-Pack 5 - Desciption:  Physical or virtual server backup for Windows, Linux or single processor Unix servers.  All agents for databases, applications and product-options included.

 $        6,100.00

9.25%

$5,535.75

 

NovaBACKUP Data Center Starter-Pack 30 - Description: Physical or virtual server backup for Windows, Linux or single processor Unix servers.  All agents for databases, applications and product-options included.

 $      25,067.00

9.25%

$22,748.30

 

NovaBACKUP Data Center, Physical Server, 1 License Pack, 1TB data -  Description: Physical server backup for Windows, Linux or single processor Unix servers.  All agents for databases and applications.

 $           933.00

9.25%

$846.70

 

NovaBACKUP Data Center, Physical Server, 100 License Pack -  Description: Physical server backup for Windows, Linux or single processor Unix servers.  All agents for databases and applications.

 $      46,670.00

9.25%

$42,353.03

 

NovaBACKUP Data Center, Virtual Server, 1 License Pack, .25TB data - Description: Physical server backup for Windows, Linux or single processor Unix servers.  All agents for databases and applications.

 $           233.00

9.25%

$211.45

 

NovaBACKUP Data Center, Virtual Server, 100 License Pack - Description: Physical server backup for Windows, Linux or single processor Unix servers.  All agents for databases and applications.

 $      11,668.00

9.25%

$10,588.71

 

 

 

 

 

 

Parascript, LLC - Software Products

 

11.25%

 

 

Parascript FormXtra, 150K Form Per Year, Unlimited Fields - Description:  Parascript Intelligent Recognition covers the spectrum of ICR and OCR data capture and interpretation, enabling enterprises, system integrators, and original equipment manufacturers to design and deliver solutions purpose-built to specific business needs. No other solution captures all character types—cursive (NHR®), handprint (ICR) or machine print (OCR) from any form. While most other products perform recognition on a character-by-character basis—limiting accuracy and completeness—Parascript uses a contextual engine that compares incoming patterns with existing data repositories and vocabularies. This powerful approach to data capture and interpretation mimics human thinking patterns by using environmental context to deliver accurate results, fast. As a user, you get exceptionally accurate, reliable, relevance-ranked results every time.

 $      50,000.00

11.25%

$44,375.00

 

Parascript FormXtra, 500,000 Form Per Year, Unlimited Fields - Description:  See above.

 $    130,000.00

11.25%

$115,375.00

 

Parascript FormXtra, 1,000,000 Form Per Year, Unlimited Fields - Description:  See above.

 $    250,000.00

11.25%

$221,875.00

 

 

 $                   -  

 

 

 

Software as a Service (SaaS) Description

 MSRP

DIR Discount % off MSRP

DIR Discounted Price                         (MSRP - Discount %)

 

CBM Archives Co., LLC - SaaS Products

 

14.25%

 

 

CBM Sky Forms Online - Description: Online, hosted version of CBM Sky Forms Enterprise.  Price is per hosted form template per month.

 $             50.00

14.25%

$42.88

 

 

 

 

 

Document Logistix, Inc. - SaaS Services

 

9.25%

 

 

IDMCSUH - Document Manager 1 Concurrent Standard User (+ 5 GB storage PER Month) / monthly 

 $             68.00

9.25%

$61.71

 

IDMCVUH - Document Manager 1 Concurrent View User / monthly       

 $             15.00

9.25%

$13.61

 

IDMWSUH- Document Manager 1 Workflow User / monthly

 $             10.00

9.25%

$9.08

 

IDMRETSH - Document Manager Retention Module, Simple / monthly

 $             49.92

9.25%

$45.30

 

IDMRETMH - Document Manager Retention Module, Moderate / monthly

 $             99.92

9.25%

$90.68

 

IDMRETCH - Document Manager Retention Module, Complex / monthly

 $           166.58

9.25%

$151.17

 

IDMBSREMOTE - Batch Scan -  Remote bulk scanning of images , Barcode & Zonal OCR / monthly

 $             75.00

9.25%

$68.06

 

IDMBSREMOTE - Batch Scan -  Remote bulk scanning of images , Barcode & Zonal OCR / monthly

 $             75.00

9.25%

$68.06

 

Additional Storage (Per GB Per Month) with base Document Manager Enterprise

 -

 -

 -

 

GB1 - 5-24 GB

 $             17.15

9.25%

$15.56

 

GB2 - 25-49 GB

 $             13.00

9.25%

$11.80

 

GB3 - 50-99 GB

 $             10.75

9.25%

$9.76

 

GB4 - 100-249 GB

 $               9.00

9.25%

$8.17

 

GB5 - 250-499 GB

 $               8.00

9.25%

$7.26

 

GB6 - 500-749 GB

 $               7.15

9.25%

$6.49

 

GB7 - 750-999 GB

 $               7.05

9.25%

$6.40

 

GB8 - 1TB-2TB

 $               5.79

9.25%

$5.25

 

GB9 - Over 2TB (Call for pricing)

 $               5.79

9.25%

$5.25

 

Additional Storage (Per GB Per Month) with base Document Manager Enterprise and additional Services (Retention, Workflow)

 -

 -

 -

 

GBS1 - 5-24 GB

 $             22.65

9.25%

$20.55

 

GBS2 - 25-49 GB

 $             17.15

9.25%

$15.56

 

GBS3 - 50-99 GB

 $             14.25

9.25%

$12.93

 

GBS4 - 100-249 GB

 $             11.65

9.25%

$10.57

 

GBS5 - 250-499 GB

 $             10.29

9.25%

$9.34

 

GBS6 - 500-749 GB

 $               9.40

9.25%

$8.53

 

GBS7 - 750-999 GB

 $               8.55

9.25%

$7.76

 

GBS8 - 1TB-2TB

 $               7.70

9.25%

$6.99

 

GBS9 - Over 2TB (Call for pricing)

 $               7.70

9.25%

$6.99

 

 

 

 

 

 

Related Services Description

 MSRP

DIR Discount % off MSRP

DIR Discounted Price                         (MSRP - Discount %)

 

Aware, Inc.

 

 

 

 

Aware Services, Daily - Description:  This service option provides a full day discounted rate for services related to the manufacture's software.  Available services include product installation, integration, customization, training, maintenance and technical support.  The customer’s site configuration and need will determine the total days required.  Custom packages are available and can be tailored and scaled to meet organizational needs (i.e. pre-paid annual support services, on-site support staff, etc.).

 $        1,500.00

14.25%

$1,286.25

 

Aware Services, Hourly - Description:  This service option provides an hourly basis for services related to the manufacture's software.  Available services include product installation, integration, customization, training, maintenance and technical support.  The customer’s site configuration and needs will determine the total hours required.  Flexible, pre-paid block hour packages are available allowing the leverage of a bulk purchase to be used on an "as needed" basis (with annual rollover).

 $           225.00

9.25%

$204.19

 

 

 

 

 

 

CBM Archives Co., LLC

 

 

 

 

CBM Installation Services, Daily - Description:  This service option provides a full day discounted rate for installing the manufacturer's software product and configuring it for operation in an organization's environment.  The individual site configuration will determine the total days required.

 $        1,500.00

14.25%

$1,286.25

 

CBM Installation Services, Hourly - Description:  This service option provides an hourly basis for installing the manufacturer's software product and configuring it for operation in an organization's environment.  The individual site configuration will determine the total hours required.  Flexible, pre-paid block hour packages are available allowing the leverage of a bulk purchase to be used on an "as needed" basis (with annual rollover).

 $           225.00

9.25%

$204.19

 

CBM Training Services, Daily - Description:  This service option provides for the training of authorized users of the manufacturer's product.  User training is essential for the successful implementation of virtually all software systems.  Custom training packages can be negotiated.  The individual site configuration will determine the total days required.

 $        1,200.00

14.25%

$1,029.00

 

CBM Site Support, Annual - Description:  This service option provides for annual services needed to provide direct support for an entire installation including integrations, databases, storage, etc.  These pre-paid support packages can be tailored and scaled to meet organizational needs (i.e. on-site support staff, etc.).

 Site Specific

19.25%

Based on Contract

 

CBM Site Support, Daily - Description:  This service option provides a full day discounted rate for services needed to provide direct support for an entire installation including integrations, databases, storage, etc.  Pre-paid support packages are available and can be tailored and scaled to meet organizational needs (i.e. on-site support staff, etc.).

 $        1,500.00

14.25%

$1,286.25

 

CBM Site Support, Hourly - Description:  This service option provides an hourly basis for services needed to provide direct support for an entire installation including integrations, databases, storage, etc.  Pre-paid support packages are available and can be tailored and scaled to meet organizational needs (i.e. on-site support staff, etc.).

 $           225.00

9.25%

$204.19

 

CBM Programming Services, Daily - Description:  This service option provides a full day discounted rate for programming serviced needed in relation to the manufacturer's software.  Programming services can be utilized to assist in the integration of products via the API, to provide custom interfaces and features and/or to meet requirements that cannot otherwise be met.

 $        1,800.00

14.25%

$1,543.50

 

 

 

 

 

Document Logistix, Inc.

 

 

 

Document Logistix Installation Services, Daily - Description:  This service option provides a full day discounted rate for installing the manufacturer's software product and configuring it for operation in an organization's environment.  The individual site configuration will determine the total days required.

 $        2,195.00

9.25%

$1,991.96

 

Document Logistix Installation Services, Hourly - Description:  This service option provides an hourly basis for installing the manufacturer's software product and configuring it for operation in an organization's environment.  The individual site configuration will determine the total hours required.  Flexible, pre-paid block hour packages are available allowing the leverage of a bulk purchase to be used on an "as needed" basis (with annual rollover).

 $           300.00

9.25%

$272.25

 

Document Logistix Training Services, Daily - Description:  This service option provides for the training of authorized users of the manufacturer's product.  User training is essential for the successful implementation of virtually all software systems.  Custom training packages can be negotiated.  The individual site configuration will determine the total days required.

 $        1,995.00

9.25%

$1,810.46

 

Document Logistix Site Support, Annual - Description:  This service option provides for annual services needed to provide direct support for an entire installation including integrations, databases, storage, etc.  These pre-paid support packages can be tailored and scaled to meet organizational needs (i.e. on-site support staff, etc.).

 Site Specific

14.25%

Based on Contract

 

Document Logistix Site Support, Daily - Description:  This service option provides a full day discounted rate for services needed to provide direct support for an entire installation including integrations, databases, storage, etc.  Pre-paid support packages are available and can be tailored and scaled to meet organizational needs (i.e. on-site support staff, etc.).

 $        2,195.00

9.25%

$1,991.96

 

Document Logistix Site Support, Hourly - Description:  This service option provides an hourly basis for services needed to provide direct support for an entire installation including integrations, databases, storage, etc.  Pre-paid support packages are available and can be tailored and scaled to meet organizational needs (i.e. on-site support staff, etc.).

 $           300.00

9.25%

$272.25

 

Document Logistix Programming Services, Daily - Description:  This service option provides a full day discounted rate for programming serviced needed in relation to the manufacturer's software.  Programming services can be utilized to assist in the integration of products via the API, to provide custom interfaces and features and/or to meet requirements that cannot otherwise be met.

 $        2,495.00

9.25%

$2,264.21

 

 

 

 

 

Novastor, Inc.

 

,

 

Novastor Site support, Annual - Description:  This service option provides for annual services needed to provide direct support for an entire installation including integrations, databases, storage, etc.  These pre-paid support packages can be tailored and scaled to meet organizational needs (i.e. on-site support staff, etc.).

 Site Specific

19.25%

Based on Contract

 

Novastor Services, Daily - Description:  This service option provides a full day discounted rate for services related to the manufacture's software.  Available services include product installation, integration, customization, training, maintenance and technical support.  The customer’s site configuration and need will determine the total days required. Custom packages are available and can be tailored and scaled to meet organizational needs (i.e. pre-paid annual support services, on-site support staff, etc.).

 $        1,500.00

14.25%

$1,286.25

 

Novastor Services, Hourly - Description:  This service option provides an hourly basis for services related to the manufacture's software.  Available services include product installation, integration, customization, training, maintenance and technical support.  The customer’s site configuration and needs will determine the total hours required.  Flexible, pre-paid block hour packages are available allowing the leverage of a bulk purchase to be used on an "as needed" basis (with annual rollover).

 $           225.00

9.25%

$204.19

 

 

 

 

 

Parascript, LLC

 

 

 

Parascript Site support, Annual - Description:  This service option provides for annual services needed to provide direct support for an entire installation including integrations, databases, storage, etc.  These pre-paid support packages can be tailored and scaled to meet organizational needs (i.e. on-site support staff, etc.).

 Site Specific

19.25%

Based on Contract

 

Parascript Services, Daily - Description:  This service option provides a full day discounted rate for services related to the manufacture's software.  Available services include product installation, integration, customization, training, maintenance and technical support.  The customer’s site configuration and need will determine the total days required. Custom packages are available and can be tailored and scaled to meet organizational needs (i.e. pre-paid annual support services, on-site support staff, etc.).

 $        1,500.00

14.25%

$1,286.25

 

Parascript Services, Hourly - Description:  This service option provides an hourly basis for services related to the manufacture's software.  Available services include product installation, integration, customization, training, maintenance and technical support.  The customer’s site configuration and needs will determine the total hours required.  Flexible, pre-paid block hour packages are available allowing the leverage of a bulk purchase to be used on an "as needed" basis (with annual rollover).

 $           225.00

9.25%

$204.19

 

 

 

 

 

 

Optional Description

 MSRP

DIR Discount % off MSRP

DIR Discounted Price                         (MSRP - Discount %)

 

Aware, Inc.

 

 

 

 

Aware Software Annual Maintenance, Standard - Description:  Standard 8X5; First-In-First-Out support.  Maintenance customer is entitled to any software upgrades and bug fixes published during the maintenance period.  Front line phone/site support is provided by the integrator/installer of the software.  Manufacturer will assist as needed.

20% of Software Purchase

9.25%

Based on Contract

 

Aware Software Annual Maintenance, Priority - Description:  Priority 24X7; 4 hour response support.  Maintenance customer is entitled to any software upgrades and bug fixes published during the maintenance period.  Front line phone/site support is provided by the integrator/installer of the software.  Manufacturer will assist as needed.

30% of Software Purchase

9.25%

Based on Contract

 

 

 

 

 

 

CBM Archives Co., LLC

 

 

 

 

CBM Software Annual Maintenance, Standard - Description:  Standard 8X5; First-In-First-Out support.  Maintenance customer is entitled to any software upgrades and bug fixes published during the maintenance period.  Front line phone/site support is provided by the integrator/installer of the software.  Manufacturer will assist as needed.

20% of Software Purchase

9.25%

Based on Contract

 

CBM Software Annual Maintenance, Priority - Description:  Priority 24X7; 4 hour response support.  Maintenance customer is entitled to any software upgrades and bug fixes published during the maintenance period.  Front line phone/site support is provided by the integrator/installer of the software.  Manufacturer will assist as needed.

30% of Software Purchase

9.25%

Based on Contract

 

 

 

 

 

 

Document Logistix, Inc.

 

 

 

 

Document Logistix Software Annual Maintenance, Standard - Description:  Standard 8X5; First-In-First-Out support.  Maintenance customer is entitled to any software upgrades and bug fixes published during the maintenance period.  Front line phone/site support is provided by the integrator/installer of the software.  Manufacturer will assist as needed.

20% of Software Purchase

9.25%

Based on Contract

 

Document Logistix Software Annual Maintenance, Priority - Description:  Priority 24X7; 4 hour response support.  Maintenance customer is entitled to any software upgrades and bug fixes published during the maintenance period.  Front line phone/site support is provided by the integrator/installer of the software.  Manufacturer will assist as needed.

30% of Software Purchase

9.25%

Based on Contract

 

 

 

 

 

 

Novastor, Inc.

 

 

 

 

Novastor Software Annual Maintenance, Standard  - Description:  Standard 8X5; First-In-First-Out support.  Maintenance customer is entitled to any software upgrades and bug fixes published during the maintenance period.  Front line phone/site support is provided by the integrator/installer of the software.  Manufacturer will assist as needed.

20% of Software Purchase

9.25%

Based on Contract

 

Novastor Software Annual Maintenance, Priority - Description:  Priority 24X7; 4 hour response support.  Maintenance customer is entitled to any software upgrades and bug fixes published during the maintenance period.  Front line phone/site support is provided by the integrator/installer of the software.  Manufacturer will assist as needed.

30% of Software Purchase

9.25%

Based on Contract

 

 

 

 

 

 

Parascript, LLC

 

 

 

 

Parascript Software Annual Maintenance, Standard - Description:  Standard 8X5; First-In-First-Out support.  Maintenance customer is entitled to any software upgrades and bug fixes published during the maintenance period.  Front line phone/site support is provided by the integrator/installer of the software.  Manufacturer will assist as needed.

20% of Software Purchase

9.25%

Based on Contract

 

Parascript Software Annual Maintenance, Priority - Description:  Priority 24X7; 4 hour response support.  Maintenance customer is entitled to any software upgrades and bug fixes published during the maintenance period.  Front line phone/site support is provided by the integrator/installer of the software.  Manufacturer will assist as needed.

30% of Software Purchase

9.25%

Based on Contract

 

 

 

 

 

Warranty and Returns

Warranty will remain in effect for services and/or software and will cover any defects in services and/or software, provided the customer is current with annual maintenance. Note: User modifications and 3rd party integrated products are excluded.

 

Annual maintenance is scoped and calculated on a site by site basis and may include point upgrades, new releases, and version upgrades for purchased software. Upgrades may include feature enhancements.

 

There are no returns for the products and services.